AI & automation for eCommerce
From order processing to customer support and analytics, we build the automation backbone that lets eCommerce brands scale without the operational chaos.
The problem
Challenges ecommerce teams face every day
Customer support doesn't scale
Every product question, order status inquiry, and return request hits your team manually. Volume spikes during sales crush your inbox.
Data lives in 10 different tools
Shopify, ad platforms, email tools, inventory systems, and accounting software all have different numbers. No single source of truth.
Manual order operations
Fulfillment exceptions, inventory alerts, pricing updates, and vendor communication eat hours every day.
What we build for ecommerce
Tailored AI, automation, and analytics solutions for your industry
AI Customer Support Agent
A chatbot trained on your product catalog, policies, and order data that handles 70%+ of support tickets automatically.
Unified Data Dashboard
Pull Shopify, Google Ads, Meta, Klaviyo, and inventory data into one real-time dashboard with automated reporting.
Order & Fulfillment Automation
Auto-route orders, flag exceptions, sync inventory across channels, and notify customers at every stage.
Dynamic Pricing & Alerts
Automated pricing rules based on competitor data, inventory levels, and margin targets. Real-time Slack alerts for anomalies.
What you can expect
Typical outcomes for ecommerce clients
Tickets Deflected
AI handles routine support automatically
Faster Reporting
Real-time dashboards replace manual pulls
Data Sources Unified
Single dashboard for all your platforms
How we work
Our proven process for ecommerce projects
Audit
01We map your tech stack, order flow, support volume, and data sources.
Design
02We design your automation architecture, AI agent behavior, and dashboard structure.
Build
03We connect your tools, train AI on your product data, and build dashboards.
Launch
04Go live with monitoring. We tune the AI, optimize workflows, and scale with your growth.
eCommerce — FAQ
Common questions about AI & automation for ecommerce
Shopify, WooCommerce, BigCommerce, and custom stores. We also integrate with major fulfillment providers, payment processors, and marketing tools.
We ingest your product catalog, FAQ pages, return policies, and historical support tickets. The AI uses RAG (retrieval-augmented generation) to answer questions accurately with your real data.
Yes. We can configure the AI agent to process returns within your policy rules, issue refund authorizations, and generate return labels — or escalate edge cases to your team.
Revenue, orders, ad spend, ROAS, inventory levels, customer acquisition cost, and whatever metrics matter to your business. All real-time, all in one place.
Other industries we serve
Ready to automate your ecommerce business?
Tell us what's eating up your team's time. We'll map out a plan to fix it.